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ACE Background Check

Privacy Policy

Last Updated: June 17, 2026

1. Introduction

Ace Background Check Inc. ("Company," "we," "us," or "our") provides enterprise-grade data intelligence, information brokering, and background screening solutions. We operate in dual capacities:

  • As a Consumer Reporting Agency (CRA) providing direct screening solutions to employers, landlords, and businesses with a certified "permissible purpose" under the Fair Credit Reporting Act (FCRA).

  • As a Wholesale Data Vendor and Information Broker providing public records, authoritative data streams, and verification searches to downstream agencies, licensed investigators, corporate risk managers, and entities requiring records for non-employment purposes.

This Privacy Policy details how we collect, safeguard, route, and distribute personal information through our public portal (https://acebackgroundcheck.com/) and our secure, restricted-access wholesale platform (https://pro.acebackgroundcheck.com/admin).

2. Nature of Data and Scope of Permissible Use

We collect, process, and distribute information strictly in compliance with applicable federal and state regulatory frameworks. Because we serve both consumer reporting and wholesale data markets, information is handled based on the explicit Permissible Purpose certified by our clients.

These legal frameworks include:

  • The Fair Credit Reporting Act (FCRA): For employment, tenancy, or credit-related consumer reports.

  • The Driver’s Privacy Protection Act (DPPA - 18 U.S.C. § 2721): For motor vehicle records, driver history, and registration data routed for insurance underwriting, litigation support, fraud prevention, or government functions.

  • The Gramm-Leach-Bliley Act (GLBA - 15 U.S.C. § 6802): For non-public personal information used strictly for identity verification, anti-fraud controls, debt collection, legal compliance, or institutional risk management.

3. Information We Collect

We collect personal information directly from business clients, downstream data re-sellers, authoritative records repositories, and public indices.
A. Direct Client & Platform Interactions

  • Public Contact Inquiries: Name, email, phone number, company name, and details of required data services requested via our landing page.

  • Wholesale Administrative Platform: Account login credentials, corporate identity verifications, transaction histories, and billing/invoicing information.

B. Records and Background Data Processed

Depending on the specific search type ordered by a client (e.g., employment screening vs. a corporate asset search or fraud check), we process and transmit identifiers including:

  • Full Legal Name and known aliases.

  • Social Security Numbers (SSN).

  • Dates of Birth (DOB) and age markers.

  • Driver’s License Numbers and state motor vehicle history data.

  • Public record indices (criminal filings, civil lawsuits, bankruptcies, liens, judgements).

  • Historical addresses, phone records, and professional credential cross-references.

C. Automated Metadata Collection

We utilize foundational tools like Google Analytics on our public website to process browser specifications and navigational metrics. This metadata is leveraged solely for Search Engine Optimization (SEO) and site performance enhancements.

4. Data Distribution and Downstream Restrictions

Ace Background Check Inc. does not sell or distribute personal information to mass marketers or public profile lists.
We disclose data exclusively to authorized entities under strict contractual safeguards:

  • Authorized Downstream Re-recipients: We route specific data products to credentialed background screening companies, consumer reporting agencies, or risk management professionals who have legally certified their permissible use case under the FCRA, DPPA, or GLBA.

  • Authoritative Repositories: To run lookups, identifiers may be verified against state courts, federal jurisdictions, Departments of Motor Vehicles, and corporate data clearinghouses.

  • Regulatory & Legal Compulsion: We cooperate with law enforcement and regulatory bodies when presented with a valid court order, subpoena, or statutory mandate.

5. Client Credentialing & Auditing

To maintain the integrity of our wholesale data ecosystem, Ace Background Check Inc. enforces strict Client Credentialing Standards. Before a business entity can gain access to our administrative platform to order reports or searches:

  1. They must pass a rigorous identity and business legitimacy verification check.

  2. They must contractually certify the exact federal permissible purpose (FCRA, DPPA, or GLBA) under which they are authorized to receive the requested data.

  3. They acknowledge that they are subject to routine audits by Ace Background Check Inc. to verify that background files and searches are only being pulled for lawful, certified reasons.

6. Consumer Rights & Dispute Management (FCRA Applications)

For data classified as a "Consumer Report" under the FCRA (e.g., searches compiled for employment or tenant screening), individuals retain clear federal protections. If our data was used in an employment evaluation or consumer report, you have the right to:

  • Request full disclosure of your file held by us.

  • Dispute inaccurate or incomplete information.

Upon notification, Ace Background Check Inc. will conduct an expedited reinvestigation to verify, update, or remove the contested information in accordance with federal law. Note: Data strictly routed under non-FCRA exemptions (such as legal discovery or fraud prevention under GLBA/DPPA) is handled according to its respective statutory guidelines.

7. Security and Encryption Protocols

Because we process highly sensitive identifiers including SSNs, financial indices, and driving records, security is anchored at our enterprise layer. Data is housed within secure, restricted-access servers utilizing transport layer security and industry-standard encryption protocols. Physical and logical access to our infrastructure is restricted to credentialed security personnel with an explicit operational mandate.

8. Data Retention and Destruction Protocols

Records are retained securely in our system for the duration mandated by federal tax codes, state record-retention statutes, and background screening compliance laws. Once a record exceeds its lawful holding period, it undergoes irreversible digital shredding or permanent degaussing to guarantee it cannot be intercepted or recovered.

6. Consumer Rights & Dispute Management (FCRA Applications)

Ace Background Check Inc. is incorporated in Ohio and complies with state-level distribution laws alongside all overarching United States federal data privacy frameworks.

6. Consumer Rights & Dispute Management (FCRA Applications)

For questions about this policy, customer credentialing, or to initiate a consumer dispute:

  • Company Name: Ace Background Check Inc.

  • Phone: 1.800.731.9221

  • Email: contact@acebackgroundcheck.com

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